Service Agreements
Our service plans are the only way to go. They will give you huge price breaks on labor hours as well as discounts on equipment. Our service plans can also warranty your existing equipment.
Time Advantages:
Big advantages to having the service plans are phone and remote connection support. These methods of support carry lower minimum time usage than sending out technicians, saving you great amounts of money and providing convenient answers to quick questions or issues. I.E.: your having trouble with your e-mail program so you call “company X”, they send out a technician at an hourly rate of $150.00 or so with a one hour minimum (which is on the low side some companies are 1.5 hours minimum) the tech shows up, hits enter and your problem is fixed. He says “have a nice day” and your bill is $150.00.
With our phone and remote connection support these easy issues can be resolved for much less. The same example with our “5/10 Hour Service Plans” you call up, state your issue then are transferred to a phone technician he says press this, you do, he says thank you and you pay nothing out of pocket. The charge is attributed to your service plan hours at the minimum of 15 minutes.
The break down with a 10 hour service plan: Hourly rate $58.80 divided by 4 (to get 15 minutes.) = $14.70! You literally saved $135.30! Remote connection support works the same way for more complicated issues with a 30 minute minimum. Our technicians can connect to your computer and work with you to resolve your issue.
Plan Comparison:
| Available Services |
No Plan |
5 HourService Plan |
10 Hour Service Plan |
On-Site Service |
$99hr (1 hour Minimum) |
Included (1 Hour Minimum)
|
Included (1 Hour Minimum) |
Telephone Support |
No |
Included (15 Minute Minimum) |
Included (15 Minute Minimum.) |
Remote Support |
No |
Included (30 Minute Minimum) |
Included (30 Minute Minimum) |
Equipment Discounts |
No but we will beat local advertised prices |
Yes |
Yes |
Network Support |
Yes 1 hour Min. |
Yes (up to 3 Components) |
Yes (up to 10 Components) |
Computer Equipment Warranty |
No |
Yes $75.00 deductible |
Yes $50.00 Deductible |
House Wiring Warranty |
No |
Yes (All wallplates and connections, $75.00 deductible) |
Yes (All Wallplates and Connections, $50.00 Deductible) |
Calculated price per hour |
$79.00 |
$69.60 |
$58.80! |
Monthly Rate for 1 computer |
$0.00 |
$29.00 |
$49.00 |
Contact Us Today (623) 266-4687
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